For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article.
Resolution Hotfix informationĪ supported hotfix is available from Microsoft. Therefore, an access violation occurs, and the RPC service crashes. Because of this behavior, the asynchronous RPC calls access an incorrect reallocated address. This error occurs because the remote procedure call service does not wait for all the asynchronous RPC calls to be returned before the service reallocates the structure. When this issue occurs, the following error message is logged in the Application log: On a computer that is running Windows Server 2003 with Service Pack (SP2), Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2, a Svchost.exe process that hosts the remote procedure call (RPC) service crashes. Not sure if this is the right fix? We've added this issue to our memory dump diagnostic which can confirm. Microsoft Windows Server 2003 Service Pack 2 Windows Vista Business Windows Vista Business 64-bit Edition Windows Vista Enterprise Windows Vista Enterprise 64-bit Edition Windows Vista Home Basic Windows Vista Home Basic 64-bit Edition Windows Vista Home Premium Windows Vista Home Premium 64-bit Edition Windows Vista Ultimate Windows Vista Ultimate 64-bit Edition Windows Server 2008 Datacenter Windows Server 2008 Datacenter without Hyper-V Windows Server 2008 Enterprise Windows Server 2008 Enterprise without Hyper-V Windows Server 2008 for Itanium-Based Systems Windows Server 2008 Standard Windows Server 2008 Standard without Hyper-V Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional Windows 7 Ultimate Windows Server 2008 R2 Datacenter Windows Server 2008 R2 Enterprise Windows Server 2008 R2 for Itanium-Based Systems Windows Server 2008 R2 Standard Lainnya.
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